We didn't buy the attention. We built the rooms where it happened.

Digital Strategy and Audience Development
Digital Campaign
Content Creation
Amaal standing in a red puffer coat on a moss-covered lava field

Amaal Nuux

We didn't buy the attention. We built the rooms where it happened.
Digital strategy and audience development for Somali-Canadian R&B artist Amaal Nuux, in partnership with Warner Music Canada. We built the online ecosystem that carried her into the Milly rollout, engineering discovery inside the communities most likely to become real listeners.
Client
Warner Music Canada
Project Type
Digital Strategy and Audience Development
Technology
Amaal Nuux

Overview

We worked alongside her team and the label to build the digital groundwork ahead of the release, then kept it running through the rollout. The goal was never impressions. It was the feeling, for the right listener, that they had discovered her. The work came to us through Joel Naga, who our founder Michael Carroll had partnered with years earlier across a run of projects during Joel's time at Amazon Music Canada. When Joel moved into work with Warner Music Canada, he brought us in.
Amaal came to the Milly rollout with a Juno nomination already behind her and a story that traveled: born in Mogadishu, raised in Toronto, writing alternative R&B that sat between soul, modern R&B, and something harder to file. What she needed was not recognition from critics. She had that. She needed an audience that found her on its own terms.
Amaal photographed against a yellow backdrop
Amaal in a blue hood, Milly era portrait
Amaal Nuux

The Challenge

Alternative R&B is a discovery problem, not a reach problem. A label can buy impressions all day. What it cannot buy is the sense that a fan found the artist themselves, in a space they already trusted, from someone who sounded like a peer instead of a brand.
Close portrait of Amaal surrounded by hanging plants
Amaal photographed among ferns and palms
Amaal behind a palm frond against a wall of ferns
Her listener also does not sit in one box. Soul, alternative R&B, modern R&B, and a Somali-Canadian audience that overlaps all three without being reducible to any of them. Standard paid targeting flattens exactly the nuance that made her worth finding.
Amaal Nuux

The Solution

We started with research, not media buys. We built a psychographic and demographic profile of who Amaal's listener actually was, studying artists from her region and from similar diaspora scenes to understand where that audience already gathered and what moved them. Then we went hyperregional in two directions at once. Physically, we concentrated on Toronto and the larger Canadian metros around it, then extended into European cities with dense digital populations already tuned into soul and alternative R&B. Digitally, we targeted those same regional audiences where they actually live online, and layered in audiences drawn by her background and by the specific sound she sits in.
Amaal cover artwork, framed inside glass rings

Amaal in a purple-lit studio portrait from the Milly era
Amaal cover artwork, metallic dress beneath a red moon
From that profile we identified taste-adjacent accounts and the conversations already happening around artists in her lane, and drove engagement directly into them. We seeded those conversations and grew them until they built a world around Amaal and invited her audience inside it. We ran all of it in lockstep with her team and Warner so the content strategy and the outreach calendar moved as one. Traffic built to her page over months ahead of the release, not in a launch-week spike.
Amaal in a red puffer coat on Icelandic moss

Amaal Nuux

Amaal Nuux

Performance Results

Milly arrived November 6, 2021, seven tracks, and landed where the groundwork pointed it. Complex called it Amaal stepping into her truest form, praising the velvety vocals and addictive ambience of a project blending old-school R&B with Afrofuturism. HotNewHipHop led with her mesmerizing voice. Bleu ran her as Toronto's leading lady of R&B. The press did not cover her as a new artist being introduced. They covered her as one who had already arrived.
Amaal standing in a red puffer coat on a moss-covered lava field
Chart Peak

Apple Music Canada R&B chart during the rollout

0

The project reached number one on Apple Music's Canadian R&B chart during the rollout. Amaal came in already Juno-nominated for her debut, so recognition was never the open question. The question was whether an audience would show up on its own terms. It did, and it came from the rooms we spent months building.

Amaal Nuux

Final thoughts

An organic discovery engine built to supplement traditional label marketing, ending in a number one R&B project.

Amaal Nuux

Credits

Michael Carroll
Joel Naga
Founder, Charlotte's Webb
Warner Music Canada
Charlotte's Webb team member at a Detroit activation
Previous Project

More Projects

We didn't buy the attention. We built the rooms where it happened.

Digital Strategy and Audience Development
Digital Campaign
Content Creation
Amaal standing in a red puffer coat on a moss-covered lava field

Amaal Nuux

We didn't buy the attention. We built the rooms where it happened.
Digital strategy and audience development for Somali-Canadian R&B artist Amaal Nuux, in partnership with Warner Music Canada. We built the online ecosystem that carried her into the Milly rollout, engineering discovery inside the communities most likely to become real listeners.
Client
Warner Music Canada
Project Type
Digital Strategy and Audience Development
Technology
Amaal Nuux

Overview

We worked alongside her team and the label to build the digital groundwork ahead of the release, then kept it running through the rollout. The goal was never impressions. It was the feeling, for the right listener, that they had discovered her. The work came to us through Joel Naga, who our founder Michael Carroll had partnered with years earlier across a run of projects during Joel's time at Amazon Music Canada. When Joel moved into work with Warner Music Canada, he brought us in.
Amaal came to the Milly rollout with a Juno nomination already behind her and a story that traveled: born in Mogadishu, raised in Toronto, writing alternative R&B that sat between soul, modern R&B, and something harder to file. What she needed was not recognition from critics. She had that. She needed an audience that found her on its own terms.
Amaal photographed against a yellow backdrop
Amaal in a blue hood, Milly era portrait
Amaal Nuux

The Challenge

Alternative R&B is a discovery problem, not a reach problem. A label can buy impressions all day. What it cannot buy is the sense that a fan found the artist themselves, in a space they already trusted, from someone who sounded like a peer instead of a brand.
Close portrait of Amaal surrounded by hanging plants
Amaal photographed among ferns and palms
Amaal behind a palm frond against a wall of ferns
Her listener also does not sit in one box. Soul, alternative R&B, modern R&B, and a Somali-Canadian audience that overlaps all three without being reducible to any of them. Standard paid targeting flattens exactly the nuance that made her worth finding.
Amaal Nuux

The Solution

We started with research, not media buys. We built a psychographic and demographic profile of who Amaal's listener actually was, studying artists from her region and from similar diaspora scenes to understand where that audience already gathered and what moved them. Then we went hyperregional in two directions at once. Physically, we concentrated on Toronto and the larger Canadian metros around it, then extended into European cities with dense digital populations already tuned into soul and alternative R&B. Digitally, we targeted those same regional audiences where they actually live online, and layered in audiences drawn by her background and by the specific sound she sits in.
Amaal cover artwork, framed inside glass rings

Amaal in a purple-lit studio portrait from the Milly era
Amaal cover artwork, metallic dress beneath a red moon
From that profile we identified taste-adjacent accounts and the conversations already happening around artists in her lane, and drove engagement directly into them. We seeded those conversations and grew them until they built a world around Amaal and invited her audience inside it. We ran all of it in lockstep with her team and Warner so the content strategy and the outreach calendar moved as one. Traffic built to her page over months ahead of the release, not in a launch-week spike.
Amaal in a red puffer coat on Icelandic moss

Amaal Nuux

Amaal Nuux

Performance Results

Milly arrived November 6, 2021, seven tracks, and landed where the groundwork pointed it. Complex called it Amaal stepping into her truest form, praising the velvety vocals and addictive ambience of a project blending old-school R&B with Afrofuturism. HotNewHipHop led with her mesmerizing voice. Bleu ran her as Toronto's leading lady of R&B. The press did not cover her as a new artist being introduced. They covered her as one who had already arrived.
Amaal standing in a red puffer coat on a moss-covered lava field
Chart Peak

Apple Music Canada R&B chart during the rollout

0

The project reached number one on Apple Music's Canadian R&B chart during the rollout. Amaal came in already Juno-nominated for her debut, so recognition was never the open question. The question was whether an audience would show up on its own terms. It did, and it came from the rooms we spent months building.

Amaal Nuux

Final thoughts

An organic discovery engine built to supplement traditional label marketing, ending in a number one R&B project.

Amaal Nuux

Credits

Michael Carroll
Joel Naga
Founder, Charlotte's Webb
Warner Music Canada
Charlotte's Webb team member at a Detroit activation
Previous Project

More Projects

We didn't buy the attention. We built the rooms where it happened.

Digital Strategy and Audience Development
Digital Campaign
Content Creation
Amaal standing in a red puffer coat on a moss-covered lava field

Amaal Nuux

We didn't buy the attention. We built the rooms where it happened.
Digital strategy and audience development for Somali-Canadian R&B artist Amaal Nuux, in partnership with Warner Music Canada. We built the online ecosystem that carried her into the Milly rollout, engineering discovery inside the communities most likely to become real listeners.
Client
Warner Music Canada
Project Type
Digital Strategy and Audience Development
Technology
Amaal Nuux

Overview

We worked alongside her team and the label to build the digital groundwork ahead of the release, then kept it running through the rollout. The goal was never impressions. It was the feeling, for the right listener, that they had discovered her. The work came to us through Joel Naga, who our founder Michael Carroll had partnered with years earlier across a run of projects during Joel's time at Amazon Music Canada. When Joel moved into work with Warner Music Canada, he brought us in.
Amaal came to the Milly rollout with a Juno nomination already behind her and a story that traveled: born in Mogadishu, raised in Toronto, writing alternative R&B that sat between soul, modern R&B, and something harder to file. What she needed was not recognition from critics. She had that. She needed an audience that found her on its own terms.
Amaal photographed against a yellow backdrop
Amaal in a blue hood, Milly era portrait
Amaal Nuux

The Challenge

Alternative R&B is a discovery problem, not a reach problem. A label can buy impressions all day. What it cannot buy is the sense that a fan found the artist themselves, in a space they already trusted, from someone who sounded like a peer instead of a brand.
Close portrait of Amaal surrounded by hanging plants
Amaal photographed among ferns and palms
Amaal behind a palm frond against a wall of ferns
Her listener also does not sit in one box. Soul, alternative R&B, modern R&B, and a Somali-Canadian audience that overlaps all three without being reducible to any of them. Standard paid targeting flattens exactly the nuance that made her worth finding.
Amaal Nuux

The Solution

We started with research, not media buys. We built a psychographic and demographic profile of who Amaal's listener actually was, studying artists from her region and from similar diaspora scenes to understand where that audience already gathered and what moved them. Then we went hyperregional in two directions at once. Physically, we concentrated on Toronto and the larger Canadian metros around it, then extended into European cities with dense digital populations already tuned into soul and alternative R&B. Digitally, we targeted those same regional audiences where they actually live online, and layered in audiences drawn by her background and by the specific sound she sits in.
Amaal cover artwork, framed inside glass rings

Amaal in a purple-lit studio portrait from the Milly era
Amaal cover artwork, metallic dress beneath a red moon
From that profile we identified taste-adjacent accounts and the conversations already happening around artists in her lane, and drove engagement directly into them. We seeded those conversations and grew them until they built a world around Amaal and invited her audience inside it. We ran all of it in lockstep with her team and Warner so the content strategy and the outreach calendar moved as one. Traffic built to her page over months ahead of the release, not in a launch-week spike.
Amaal in a red puffer coat on Icelandic moss

Amaal Nuux

Amaal Nuux

Performance Results

Milly arrived November 6, 2021, seven tracks, and landed where the groundwork pointed it. Complex called it Amaal stepping into her truest form, praising the velvety vocals and addictive ambience of a project blending old-school R&B with Afrofuturism. HotNewHipHop led with her mesmerizing voice. Bleu ran her as Toronto's leading lady of R&B. The press did not cover her as a new artist being introduced. They covered her as one who had already arrived.
Amaal standing in a red puffer coat on a moss-covered lava field
Chart Peak

Apple Music Canada R&B chart during the rollout

0

The project reached number one on Apple Music's Canadian R&B chart during the rollout. Amaal came in already Juno-nominated for her debut, so recognition was never the open question. The question was whether an audience would show up on its own terms. It did, and it came from the rooms we spent months building.

Amaal Nuux

Final thoughts

An organic discovery engine built to supplement traditional label marketing, ending in a number one R&B project.

Amaal Nuux

Credits

Michael Carroll
Joel Naga
Founder, Charlotte's Webb
Warner Music Canada
Charlotte's Webb team member at a Detroit activation
Previous Project
Next Project

More Projects

We build worlds. Yours is next.

Bring us your world. Pitch us a long shot. Or just say hello. We read everything.

A few of the worlds we have built.
Team working in an office watching at a presentation

We build worlds. Yours is next.

Bring us your world. Pitch us a long shot. Or just say hello. We read everything.

A few of the worlds we have built.
Team working in an office watching at a presentation

We build worlds. Yours is next.

Bring us your world. Pitch us a long shot. Or just say hello. We read everything.

A few of the worlds we have built.
Team working in an office watching at a presentation
We are currently based in Pittsburgh.

Pittsburgh (EST)

Stay in the Loop

Stay informed about our latest news, updates by subscribing to our newsletter.

We respect your inbox. No spam, just valuable updates.

Charlotte's Webb is an independent studio based in Pittsburgh, PA.

© 2026 Charlotte's Webb. All rights reserved.
We are currently based in Pittsburgh.

Pittsburgh (EST)

Stay in the Loop

Stay informed about our latest news, updates by subscribing to our newsletter.

We respect your inbox. No spam, just valuable updates.

Charlotte's Webb is an independent studio based in Pittsburgh, PA.

© 2026 Charlotte's Webb. All rights reserved.
We are currently based in Pittsburgh.

Pittsburgh (EST)

Stay in the Loop

Stay informed about our latest news, updates by subscribing to our newsletter.

We respect your inbox. No spam, just valuable updates.

Charlotte's Webb is an independent studio based in Pittsburgh, PA.

© 2026 Charlotte's Webb. All rights reserved.